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Reviews of Smile With Us Tours in Africa
4.9
172 reviews
5★95%
4★4%
3★0%
2★1%
1★1%
To me smile exceed my expectations,they meet TAT(time around time),good service ,thanks directors
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To me smile exceed my expectations,they meet TAT(time around time),good service ,thanks directors
Good services, clean is super the trip was so organized with expert guide. Thanks to the directors mr Jacob for the concern
Henry
Unforgettable experience in a lifetime
We had booked a safari to Selous. It was the best experience we had in our life. It was beyond our expectations. Starting from quotation until the end, everything was clear. Jacob informed us about everything and helped us with getting a pcr test in Dar Essalaam. The accommodation, jeep, driver/guide (Hassan) and food were well organized, clean and good. No hidden costs or disappointments. We truly recommend everyone to book with Smiles with us Tours.
Nora el Jebli
very interesting new experience!
Safari and game drives was very new adventure for us! Jacob the organizer put all our needs and wishes in to a same package. Arrival and departure hotel, tented camp accommodation, transportations and safari game drives. Thanks for that! Everything went just how discussed and communication before and during the trip was fast. Tented camp was great, with those silly staff people and our driver Isack many thanks for him for teaching us a lot about animals and their life but also telling about local people life, culture and history. Isack was just right guide for us, although he learned Finnish very slowly :) Arrival and departure hotels was B&B so they were what they were. One star we have to take away, the reason really is the cost. Safari is quite expensive. And we never really got a clear idea of what the sum consists of. Afterwards, I wondered if I had paid too much, too little or just right. Well, usually you can't make new adventures without money.
Santtu
Super
Hardly recommend this company, we had great time! Saw all animals, all was amazing!
Zhenya
Unrivaled professionalism and service
My wife and I took a private one day fly in fly out safari from Zanzibar to Nyerere National Park (used to be called Selous Game Reserve) during the latter portion of rainy season, mid-May. Firstly, our amazing experience began with a request for a quote. Within 1 hour we had a quote and a deeply detailed layout of our trip from the pickup point at our resort in Nungwi beach to Nyerere and then back to our resort. I had a few questions for Jacob, my contact, through email which were promptly answered. So within 48 hours I confidently booked with Smile With Us Tours. Payment through PesaPal (a Tanzanian PayPal of sorts) was quick and easy. On the day before our safari, the taxi driver (Nurdin) contacted us through WhatsApp to confirm our pickup and drop off. Nurdin was so very kind and willing to share his knowledge of his home with us. Most importantly, he was a safe driver. On the day of the Safari we woke up early and met Nurdin who took us to the small departure gates that housed flights to Safari airstrips. The plane was a ~30 passenger double prop plane. The landing at Nyerere (as it is on any dirt runway in a small plane) is not as cushioned as a large international flight might be, but don’t let that deter you. It is such a cool experience! At the end of the runway awaits some nice restrooms, a line of safari trucks, and the entrance to Nyerere National Park. Stepping off the plane, we were immediately greeted with a huge smile by our fantastic tour guide Eric. Eric began by familiarizing us with our 6 seater safari truck. Our safari truck was loaded with a cooler full of ice waters that was easily accessible throughout the trip. The dew that morning had left the seats a little damp, but before we even had the chance to mention it, Eric solved that problem by covering our seats with plastic panchos that were also available for rainy days. When entering the park, we stopped by the park rangers station where we picked up an extra tour guide who was learning the ropes in their tour guide school named Jameson “Jimmy”. Of course, Eric made sure it was ok with us before we added Jimmy as an additional passenger. Despite being in the park during rainy season, when the foliage is dense and the animals more difficult to see, we had no issue getting many up close encounters with ALMOST all (sneaky lions) of the animals on our list. The guides from different companies are constantly on the radios trying to coordinate their movements to make sure you see the most animals. We were blown away with the variety of animals we saw and our favorites were the wildebeest, hippos, water buffalo, and the baby elephants! If you like giraffes, you are in for a treat! You will see more giraffes than you ever thought possible. You may even be sick of seeing giraffes at the conclusion of your trip! Nyerere is a gem of a park as it contains many different “biomes” like savannah, wetlands, and dense jungle. Even in the rainy season, it displayed a dry grass savannah with herds of zebra and impala with the occasional wildebeest. 15 minutes later we were driving through a thicket of large, vined trees where a group of baboons were dropping fruits to a small harem of female elephants and their feisty young calves. Fifteen more minutes passed and we reached a sprawling riverbed where hippos and crocodiles were plentiful. In the morning we had a 20 minute break where all of the safari trucks gathered near the river for coffee, tea, and Tanzanian fried bread (andazi). During the afternoon we stopped for lunch near a lake infested with more hippos than you can possibly begin to count. The lunch area had several metal gazebos where you can get out of the sun and very nice restrooms that were totally unexpected out in the bush. We ate a dish of chicken in curry on a bed of rice with a side of melon. We finished the tour chasing after lion and hyena tracks, but to no avail. We were close though, as evidenced by several piles of giraffe bones scattered near our search area. Eric and Jimmy both created such an unforgettable experience for me and my wife and I know they are continuing to do the same for all of their tour customers. The return flight to Zanzibar was peaceful and Nurdin was waiting for us as we walked out of the airport to take us back to our resort in Nungwi. In all, we left our resort at 0400 and returned around 1730 in the evening. If you want a special safari experience but don’t know if a multi-day trek is for you, I would highly suggest this opportunity. Of note, the price of all the tours is a steal for the experience. However, the difference between a private tour and a group tour is arguably negligible. I would highly suggest a private tour if you feel that way too! Also of note, while tipping is not mandatory, these guides are extremely skilled at navigating rough terrain, communicating with other guides, and teaching you about their animals, all while using multiple different languages. These gentlemen (from several companies) take pride in their trade and are unbelievably service oriented. They deserve a good tip so make sure to bring some Tanzanian cash! Safaribookings.com is a terrific site and when my wife and I return to East Africa I will be using them to find my next safari adventure. Hopefully that tour is guided by the hardworking people at Smile With Us Tours!
Austin
Super!
Great service and value for money. The communication was fast and easy on WhatsApp. Payment was done safely online. The driver of the game drive, Salum, was great and we felt very safe. He showed us lots of animals and was great with our 6 year old daughter. We also loved the bush walk, which was great entertainment! Just keep in mind that cash is the only method of payment wile at the safari camp. Luckily Jacob was able to help us with that as well. Overall it was a wonderful experience and we highly recommend Smile with us tours!
Bente
Great Safari !!
We are a company of 5 people, took a Safari tour for 3 nights in October 2020. We liked everything very much! Accommodation in various hotels according to the program is good, there is swimming pools. The food is also good, there is always a supply of water. The road is not good everywhere, so be prepared for an African massage )) Our guide Tony is professional and a very nice person! He took care of us, listened to all our requests and even helped with ferry tickets to Zanzibar. He also recommended excursions in Zanzibar, and helped organize transfers to the hotel. The manager of the company was in touch with them all the time, He solved all the issues of payment (there were problems due to sanctions). I recommend the company! You will enjoy the service!
Arina
Great experience
We did a 4 day safari in mikumi nationalpark and selous game reserve. Everything was perfectly organized and on time. Our driver Henry was awesome, he knew a lot of things and was very kind. We would definitely recommend the safari to everybody.
Céline
Amazing 5D/4N safari in 4 national parks: we saw ALL ANIMALS we wanted to!
Great safari with great guide! Fredy shown us looooooots of animals - lions, cheetahs, leopard, flamingos, zebras, elephants, rhinos, giraffes and many more. Accommodation and food were excellent as well. Fredy knows everything: about animals, national parks and their history, and also he his English is perfect. But the most valuable thing was his amazing eyesight! Fredy sees animals even when they hide in the grass, even if they far away from us! He can predict their behaviour. That's why we have seen everything we wanted to. So I absolutely recommend this company and this guide. Thank you for unforgettable and safe trip!
Jane
Truly amazing experience
we have just got back from such an amazing experience with this company!!!!from initial interaction with the team here it was seamless, the hotel to airport transfer was completely private along with the tour. The guide named 'Eric' was the best guide- nothing was a problem for him and made sure we got very close to the animals but always kept the animals feeling safe and not scared. his communication was outstanding,a really really nice man. the lodge which we stayed was also very comfortable and luxurious again all staff where very friendly. would highly recommend Smile with Us tours 5 start company Eric and Isack made the experience amazing!!
Jordan
Hasan and Jacob were amazing operators. Very knowledgeable and helpful. We Recommend them!
The whole trip was really amazing. Hasan knew exactly where to go, all the different spots and routes to find us the best animals and get the pictures and videos for a unforgettable trip. I was able to plan a surprise engagement with Hasan and Jacob, and everything went perfectly.
Ramsey
Reliable
Good operator. Fast response to questions, communicating via whatsup & email. Ingot what was promissed. 3 day safari (2 days really, third day just walk safari) flying from Zanzibar. Picked and dropped from and to other end of island Nungwi. Safari Africa camp was good. Good service&food! Electricity 17-21 and 05-09. Good guides and big Land Cruiser. Reccommended
Timo Virta
Friendly and experienced driver and safari guide mr. Hassan, we had a very pleasant 5-day trip!
Communication about our wishes for this 5 day safari trip to Mikumi, Udzungwa and Selous was very good and we got quick responses via e-mail and whatsapp - thank you, mr Jacob! We both eat vegan food and that is no problem at all, meals are delicious and our accomodations perfect. Jacob and Hassan (our driver and safari guide) are very helpful to help planning our trip. Hassan, thank you for your pleasant company, we highly appreciate it! This trip exceeded our expectations and we’ll never forget the beauty of Tanzania. Sammy & Bram
Sammy and Bram
Highly Recommendable!
Smile with us Tours is highly recommendable. Excellent service. Jacob is available 24/7. He is really accommodating to all our queries. And we even requested to help us for booking our ferry ticket without any additional charge for the service. Matata (our guide) is so good. He take care of us during our 3 days Safari in Selous Game Reserve. Two Thumbs up
Edlenor
The most beautiful safari with the kindest tour guide who could have imagined!
My best friend and I did the 3 day Safari tour in Nyerere National Park last march. Even though it's supposed to be the beginning of rain season we were really lucky with the whole trip and the weather. The advantage of the rainy season is that nature was reaaally green and we were pretty much the only tourists in the whole national park. Our tour guide Mr Msese was very kind, who tried everything to make our safari trip as beautiful and comfortable as possible. He was really the most warm-hearted and caring guide we could have asked for - just like the whole team of the camp. The camp itself is so beautiful and with so much love and attention to every detail. The food was also very good and they did everything to make our stay as nice and comfortable as possible. Thank you again Smile With Us Tours Africa - for the most beautiful safari trip we could have imagined!! We definitely will be back some day. 100% recommandation!
Sophia Stendebach
Freddy was excellent, knowledgeable, patient and makes the experience fun.
Great price, great communication from the beginning which really put us at ease. And questions were answered promptly and any problems we had were resolved and talked through. We would do another trip again through Jacob as he made the whole process great and Freddy was an excellent driver and guide.
Jordan
Amazing team
we made a 3 day tour in Selous. Lewis was a great driver who drove super safe. during the safari we saw giraffes, antelopes, lions, zebras, hippos, and our guide Eric was extraordinary, very cultured, he taught us a lot of things and super nice. I recommend the adventure
Aude
Reliable, experienced and flexible company
I went with Smiling Tours to Mikumi and Nyerere National Park and I can recommend the company in terms of organization and reliability. The staff is very experienced and Moshi was available any time to answer our questions during the trip. Everything was perfect, the lodges, the driver, we had a great time! I would definitely book with them again.
Bettina
4 Days Safari (Mikumi & Selous)
We want on a 4 Days Safari and it was simply the best experience we ever had!!! Jacob was really convenient, reliable and always reachable which helped us a lot to organise the trip! Our driver Henri was a wonderful guide and an excellent driver! The accommodations were really confortable! In one word: magical! We had the most of our time, beyond our expectations ! Thank you Smile :)
Sandra & Titouan
Professional, trustful and qualitative safari company
We loved our time with ‘Smile with us Tours’. We were with four friends and had a great trip. Msese was our guide, and he did whatever was needed to make us enjoy every moment and feel great and safe. He showed us all good places, and he knew Nyerere Park very well. He brought us to places where nobody else went because our 4x4 car was strong, and he knew the car very well. The communication with Jakub, the owner of the company, went nicely. He gave us a reasonable price. Much better than other companies. We met people in the lodge that went with other companies. They paid more for the same lodging. Also, the car we had was much better than other safari companies were using. All in all, we loved it, and we would advise everyone to work with Smile Tours. Thanks!
Philip
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